Shipping policy

Shipping Policy

At Living Crystal Vibes, we are committed to delivering your orders quickly and securely. Below, you'll find our shipping policy to provide you with all the details you need for a smooth shopping experience.

1. Order Processing Time

  • All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

  • You will receive an email confirmation with your order details and tracking information once your package is shipped.

2. Shipping Methods and Costs

  • We offer a variety of shipping options to suit your needs, including standard, expedited, and international shipping.

  • Shipping costs are calculated at checkout based on your order's weight, size, and destination. Any applicable duties or taxes for international shipments are the responsibility of the customer.

3. Estimated Delivery Time

  • Standard Shipping: 5-7 business days within the East Coast.

  • Expedited Shipping: 2-3 business days within the East Coast.

  • International Shipping: 7-21 business days, depending on the destination and customs processing.

4. Lost or Damaged Packages

  • If your order is lost or arrives damaged, please contact us immediately at LivingCrystalVibes@gmail.com with your order number and photos (if applicable). We will work with the shipping carrier to resolve the issue and, when necessary, provide a replacement or refund.

5. Incorrect Shipping Address

  • Please ensure your shipping address is accurate during checkout. Living Crystal Vibes is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error, contact us as soon as possible before the package is shipped.

6. Special Shipping Requests

  • If you have specific shipping instructions or need a signature upon delivery, let us know by adding a note during checkout or contacting our team before placing your order.

Contact Us For further inquiries about our shipping policy or your order status, please reach out to us at LivingCrystalVibes@gmail.com .

We appreciate your trust in Living Crystal Vibes and look forward to providing you with beautiful, healing crystals delivered with care.